I had no experience with hearing instruments or the process of selection, purchasing and fitting. My health insurance has a subcontractor so I called them and they recommended Long Island Hearing Inc. as a provider in my area. So I made a list of questions and concerns for my first visit which were negative in nature towards wearing and my perceived improvement of what hearing instruments can do for me. Well, Dr. Christine answered ALL my questions and concerns to more than my satisfaction. I felt comfortable with her and I purchased state of the art instruments. On the second visit she explained everything I needed to know for the break-in period. I was very satisfied with the hearing improvement. The third visit she did her magic on the computer enhancing the settings and giving me more instructions and options on the various features. Clearly Long Island Hearing Inc.was the right choice. I have not been disappointed with this experience both with the technical aspects and the wonderful folks who work at the Levittown Facility. I feel the the staff is extremely concerned with making my hearing the best it can be.